Ticket Terms & Conditions
Applicable taxes and fees apply. Service handling and orders fees are non-refundable.
Tickets are personal license revocable at the sole discretion of Civic Center Foundation, the management entity of Civic Center Music Hall and Rose State Performing Arts Center (subject to any applicable law to the contrary). The facility reserves the right to refuse admission or eject any person violating facility rules, local, state, or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management. These terms and conditions are subject to change at anytime without notice. Terms and conditions posted are considered the most up to date and binding terms and conditions.
All persons entering the theatre, regardless of age, must have a ticket. Events may require security screening for entry. By purchasing a ticket, you consent to security screening and to obey applicable item limitations or restrictions. Patrons who refuse screening may be denied entry.
Unless otherwise noted on OKCCivicCenter.com children under (5) are not recommended to attend performances. The group presenting the show may restrict the age at which children can attend. Ask your box office representative, at time of purchase, if there is an age restriction for a show or event. Ticket prices for infants and young children may be available for some events but are not guaranteed and can be subject to availability and further restrictions. Parents/Guardians are advised to select age-appropriate performances for their children. We will make every attempt necessary to notify audiences in advance of adult-themed shows. Refunds cannot be issued.
Not responsible for lost or stolen tickets, or tickets purchased through unauthorized parties. We cannot guarantee tickets purchased through third party or non-authorized vendors are valid or that you will receive admittance to your event. Duplicate or counterfeit tickets may not be honored for admission to any performance. If you purchase from a non-authorized source, we cannot replace your lost or stolen tickets, we cannot contact you with information regarding time changes, cancellation, road closures and more.
The purchase of tickets for resale is prohibited. Accounts with tickets that have been resold or are listed for resale are subject to cancellation without notice with the holder denied access to the theatre. Any accounts with similar or duplicate contact information may be cancelled without notice. Similarly, tickets purchased by accounts with address(es) on file outside the state of Oklahoma are subject to cancellation and/or specified delivery methods such as will call pickup.
Event, time, and/or date subject to change without notice. In the event of a show cancellation, an alternate performance date will be arranged. If no alternate performance is available, refunds will be given within 30 days. Pricing is variable and subject to change without notice.
There is an 8 ticket per order maximum when purchasing any event, unless otherwise posted. Any purchases over the stated maximum may be cancelled and refunded at any time without notice. For large ticket orders, contact the box office at (405) 594-8300, Monday-Friday, 10am-5pm.
No weapons, firearms, bottles, coolers, or containers are allowed in the facility. Photography and videography is strictly prohibited. Our facilities are smoke-free facilities.
No re-entry to the facility on ticket stubs.
For the comfort and enjoyment of all guests, children who are disruptive to other guests may be asked to leave the auditorium. All sales are final, and no refunds will be given for removals due to disruption.
The building management, producer, its agents and participants assume no liability for any injury sustained by ticket holder while in attendance.
August 28, 2024