The Civic Center Music Hall respects your right to privacy and wants you to fully understand your rights to control personal information. Federal law gives consumers the right to limit some, but not all, sharing of information that is utilized for Civic Center to complete everyday business transactions, such as completing ticket purchases or payment for services. In addition, The City of Oklahoma City has adopted a policy regulating the acquisition, use, storage and transmission of Personally Identifiable Information, which includes data linked to an individual such as dates of birth, social security numbers, driver license numbers, medical information and financial information. The Civic Center Music Hall, by and through the Oklahoma City Public Property Authority (OCPPA), a public trust which operates the Civic Center Music Hall, is subject to the privacy policies. The policies are in conformance with State privacy laws. In addition, the Civic Center Music Hall does not sell names, addresses, telephone numbers or credit card information of consumers.

The intent of this Privacy Statement is to inform users of our internet site, and our e-commerce ticketing site, eVenue, on how the sites collect, store, and use personal information.

Collection of Information

No software or hardware techniques are employed to capture a visitor’s e-mail address without their knowledge. Certain applications on our websites may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to special offers such as the pre-sale of tickets. Such personal information may be shared with third party organizations (these third parties may include, but not be limited to Civic Center’s ticketing company vendor) to provide a service to you. To better enable us to service our patrons, our website may be used as a survey tool to request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share your personal information as an individual with any other entity. If we do share demographic information with third parties, such as customizing pre-sale offers specific to your preferences, we will give them aggregate information only.

Mailing Lists

If you provide your e-mail address, Civic Center Music Hall may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by Civic Center Music Hall will offer you the option to be removed from the e-mail mailing list.

Select applications on our website allows visitors to subscribe to our e-mail mailing list by providing their name and e-mail address. If you provide Civic Center Music Hall with your e-mail, mailing address or telephone number, Civic Center Music Hall may use this information to alert you to updated information and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time by clicking the “Unsubscribe” link in the e-mail you received or by contacting Civic Center Music Hall directly. (See the ‘Contact Us’ section below).

Information to Third Parties

Civic Center Music Hall may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

Security Used

Civic Center Music Hall stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a web-enabled server. This data is accessed only for purposes specified in this privacy policy.

Financial Information

Civic Center Music Hall will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties.


Our sites include links to other websites whose privacy policies we do not control. Once you leave our servers (you can confirm where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you cannot find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. Civic Center Music Hall is not responsible for the privacy practices or the content of such websites.


Certain applications on Civic Center Music Hall websites invoke a standard feature found in browser software called a “cookie.” We use cookies to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not share information transferred through cookies with third parties.


We do not solicit or allow the solicitation of personal information from children (under 18 years of age). Sites specifically geared toward children will not request any personal or contact information.


In case of a security breach involving Personal Identifiable Information, the Civic Center will comply with the provisions of Oklahoma law found in Title 74, Section 3113.1. However, under no circumstances shall the City of Oklahoma City, the Oklahoma City Public Property Authority, or their employees, or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other website supported or maintained by Civic Center Music Hall, or from your reliance on or use of information, services or merchandise provided on or through the website or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this website, or with any of the practices of the Civic Center Music Hall in the operation of this website, your sole and exclusive remedy is to discontinue using the website.

Terms of Use

By using this site and/or providing the Civic Center Music Hall with personal information, you agree to indemnify and hold harmless Civic Center Music Hall, OCPPA and The City of Oklahoma City, its officers, trustees, directors, employees, successors, agents, distributors and affiliates for any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you.

The information provided on this site is for general use by its audience and all programs and artists are subject to changes without notice. Information contained on this site is presented “as is” and may contain inaccuracies and omissions. Any and all information presented on this website is done so without warranty, either expressed or implied, and any reliance on the information contained herein will be made at your own risk.


These websites are owned, operated and maintained by Oklahoma City Public Property Authority on behalf of The City of Oklahoma City. Unless otherwise specified, all information and content of this site, including text, logos, graphics, and images are the sole property of the OCPPA and may not be reproduced or used without permission.

Contact Us / How to Update Your Personal Information

You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from Civic Center Music Hall, our partners, or selected third parties, “click here to email the Civic Center” or by postal mail at:

Civic Center Music Hall
201 N Walker Ave.
Oklahoma City, OK 73102

Please include your old and new contact information so that we can make the appropriate corrections. We would like to receive your comments and any questions about this policy. Please address comments or questions regarding Civic Center Music Hall’s privacy practices to the addresses listed above. Civic Center Music Hall reserves the right to change, amend, and modify all or any part of this Privacy Policy without notice. Notice of revisions will be posted here.

Revised and Effective: January 24, 2017