I'm already at the venue, but i forgot to download my ticket.
If you have an account and your smartphone, don't worry. Login to your online account, navigate to 'My Tickets', choose the event and download your ticket from there. We do recommend downloading prior to arrival, because public WiFi is not available. Downloading while at the theatre may use cellular data.
Are mobile tickets the same as a printed ticket?
Each mobile ticket should be treated like any other valid ticket. Mobile tickets are individually scanned allowing one scan per entry. Any attempts to duplicate, alter, or sell copies of the mobile tickets may result in refused admission.
Can I download a mobile/digital ticket to a desktop computer and print it?
While we're sure there are ways to accomplish that, printed copies of a mobile ticket will not be accepted. You will be asked to download your ticket or visit the box office at the event.
Can i have multiple tickets on a single smartphone?
Yes, you can swipe through your available tickets using your smartphone wallet at the venue, if the entire party is present.
What if i don't have a smartphone, my battery died, or something else happened on the event day?
If someone in your party has a smartphone, you can login to your online account and download your tickets to their mobile wallet. Make sure you entire party is together when scanning into the theatre.
If you do not own a smartphone, please contact the Civic Center Box Office during regular business hours for assistance. Regular business hours are Monday-Friday, 10am-5pm. Call (405) 594-8300 or send a message. You can also visit the box office beginning 2 hours prior to an event.
Who do I contact if I still need assistance?
We're happy to answer your questions and help you through this transition to mobile only tickets. For further assistance, contact the box office Monday-Friday, 10am-5pm by phone at (405) 594-8300 or by sending a message.