To activate your online account, you'll need your customer number and online pin to initiate activation. If you have not recently been provided a customer number and pin by email or phone, request it now.
Once you've received your customer number and pin, follow the step-by-step instructions below.
1. On the activation screen, enter your customer number and pin, then click or tap 'Activate.'
These were likely provided to you in an email from firstname.lastname@example.org or during a phone conversation with the box office. You'll only need your customer number and unique pin for the initial activation. During the activation process, you will confirm your email and create a password, which you will use for future sign-ins.
2. Confirm your email and create your password.
We recommend creating a password that is 8-12 characters, with at least 1 upper case letter and 1 character.
If you're activating your account on mobile, tap 'Next.'
3. Review your billing address and phone numbers. Update if necessary.
On mobile, tap 'Next' after each section.